THE PROTECTION OF BACKUPS AGAINST ACCIDENTAL DATA DELETION
The possibility of human error exists regardless of modern technology advances. It is easy to lose important data even when these errors are minor. MSPs must be able to prevent accidental data deletions from becoming permanent and affecting their clients, whether end users accidentally hit “delete” instead of “save,” or due to clumsy PowerShell commands.
The data retention capabilities in Microsoft 365 are not always sufficient for MSPs. There is a default retention period of 14 days for recycle bins. It still doesn’t give an administrator enough time to discover that something critical was accidentally deleted, even if that period is extended to 30 days instead of 14. Once those 30 days are up, you will no longer be able to access that information without a Microsoft 365 cloud backup system in place.
RETENTION GAPS ARE FILLED BY BACKUPS
It can be costly to retain employee email data after they leave a company. A long-term retention of data can be essential, as you never know when a departed employee might have the information you need. The email data for user accounts is only retained for a short period of time after the account is deactivated by Microsoft.
A third-party backup solution is the best solution for ensuring that email data is saved and available for use when an employee leaves the organisation because most organisations don’t want to keep paying a monthly subscription fee. When an employee leaves the company and their account is deactivated, this backup solution ensures that their data will still be available, searchable, and recoverable.
Using Microsoft 365 alone can leave a business vulnerable to accidental data loss, even if sharing the account information with an active user before the data is deleted.
INTERNATIONAL THREATS ARE PROTECTED BY BACKUPS
The majority of us tend to believe the best of loopbackup.com .However, not everyone is always worthy of this trust. In spite of all our efforts, there is always the risk that disgruntled or dishonest employees may intentionally compromise important data.
It is possible for someone to delete sensitive data and wait for the recycle bin to run out of time before recovering the data, which will now be permanently lost. Once the recycle bin is emptied, Microsoft 365 cannot determine whether a deletion was accidental, intentional, or malicious. A third-party backup solution is the only way to protect your data from malicious internal activity.
EXTERNAL THREATS ARE PROTECTED BY BACKUPS
Meanwhile, hackers, viruses, and malware attacks seem to be increasing every day. As a result of the current reliance on a largely remote workforce, these attacks are on the rise. There has been a significant increase in the number of cyber attacks targeting small and medium-sized businesses over the past few years, with about two-thirds of SMBs experiencing any kind of attack. MSPs must offer Microsoft 365 backup for their customers as malicious actors target SMBs in ever increasing numbers. Deleted data can only be recovered through external third-party backups if an attack is successful.
When you backup frequently with SolarWinds Backup, you can always restore your system before an attack. You can choose which version you want for fast recovery by running automatic backups of Exchange mailboxes up to six times daily and backups of OneDrive and SharePoint accounts up to four times daily. Cyber attacks may not be preventable-but cloud backups can certainly minimise their effects.
COMPLIANCE, LEGAL, AND MANAGEMENT GUIDES
It is sometimes unavoidable to have litigation holds – but when they occur, you must be prepared to retain and make available your data. There is less predictability in industry-specific data retention requirements, but they are still strict and usually go beyond Microsoft 365 Business Standard. There is some litigation hold functionality in the enterprise-level subscriptions, but it is designed only to preserve data for e-discovery. Legal and compliance matters can critically depend on the ability to restore lost data.
There are two options when it comes to handling industry standards or litigation holds. Microsoft 365 Enterprise edition can be upgraded for substantially more. Directly from Microsoft, you will be able to protect your litigation hold data. Additionally, you can maintain your Business Standard edition while using an external backup solution. In addition to meeting data retention guidelines for litigation holds or for standard compliance, you can also save money by using the external option.
CUSTOMERS GET BETTER SUPPORT FROM BACKUPS
You are the one to turn to when things go wrong for your customers. Your customers will be effectively reliant on Microsoft for support rather than their MSP if your only data recovery option is sending a Microsoft support ticket and waiting for a reply. As a result, you may not be able to satisfy your customers’ needs, and their perception of your value may be negatively impacted.
The retained data is also accessible to you when you use your own backup solution. Rather than needing to involve another customer support team, you stay in control, delivering results to your customers fast.
MSPS SAVE MONEY WITH BACKUPS
Many MSPs are not willing to invest in the more expensive Enterprise editions of Microsoft 365. Many of the expensive applications are unnecessary and irrelevant for smaller MSPs and their customers. Adding a third-party backup solution to Business Standard will save you money while providing a powerful alternative to your existing backup solution.
BACKUP CAN REDUCE EFFORT AND TIME FOR MSPs
Automation and simplification allow you to spend more time with your customers and less time performing tasks that can be automated or simplified. You can strike the perfect balance between automation and control with a third-party backup solution for Microsoft 365. All your customers’ backups can be managed from a single console, regardless of data type or device type. You can spend more time helping customers when you spend less time and effort managing backups.
